BIOMETRIC RECALL

CONSUMER NOTICE

Biometric Safe Recall Notice to Consumers

IMPORTANT RECALL NOTICE

SA Consumer Products is voluntarily recalling certain safes with biometric locks in conjunction with the U.S. Consumer Product Safety Commission (CPSC). The products contain a biometric interface that allows unpaired fingerprints to open the safe until a fingerprint is programmed, allowing unauthorized persons, including children, to access hazardous contents, including firearms.

SA Consumer Products is aware of 77 reports of the safes being opened by unauthorized users, including at least three reports of children being able to access the safe. No injuries have been reported.

You should immediately remove the batteries from the safe and only use the keys to open the safe until you receive a repair kit. The repair kit consists of a new biometric program component that will not default to open, as approved by CPSC.

Please follow the instructions below to receive your repair kit.

Consumer Contact: SA Consumer Products Customer Service Department at 855-215-5822, Monday through Friday from 8:00 AM to 5:00 PM Eastern Time or online at saconsumer6983@sedgwick.com. Use the link below and fill out your contact information and our team will contact you: sabiometricsaferecall.expertinquiry.com

Affected Units

The specific models impacted by the voluntary recall are listed below:

SA-IHS2B	Sanctuary Quick Access Biometric Home Safe
SA-IHS2B-D	Sanctuary Quick Access Biometric Home Safe
SA-HDF-BIO	Sports Afield Home Defense Biometric 4 Gun Safe

To determine if your unit is impacted by this recall, you can find the serial number of your safe as follows:

SA-IHS2B and SA-IHS2B-D

Your serial number will be on the backside of the keyhole cover as shown below:

SA-IHS2B serial number location

SA-HDF-BIO

Your serial number can be found in 2 places:

#1: Backside of the keyhole cover as shown below:

SA-HDF-BIO serial number location 1

#2: Interior Door Sticker

SA-HDF-BIO serial number location 2

Steps to receive your repair kit:

• Contact our Customer Service Department at 855-215-5822, Monday through Friday from 8 a.m. to 5:00 p.m. Eastern Time or online at saconsumer6983@sedgwick.com

• Use the link below and fill out your contact information and our team will contact you.

sabiometricsaferecall.expertinquiry.com

To confirm your safe is part of the recall, you will be required to verify the serial number on your safe.

After confirming the above, you will receive a repair kit. The repair kit consists of a new biometric program component that will not default to open, as approved by CPSC.

We apologize for any inconvenience this may cause you and appreciate your cooperation. If you have any questions, you can contact us at 855-215-5822.

Regards,

SA Consumer Products